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MEDICUS HEALTH PARTNERS
Bush Hill Park Medical Centre
 
25 Melbourne Way, Bush Hill Park, Enfield, EN1 1XG
Tel : 020 8366 5858


Click on NEWS for important patient information regarding the Practice

Out Of Hours

 

 

Primary Care Access Hub


A GP primary care access hub has been set up within Enfield to give patients better access to primary care services.

 

The hubs are open extended hours from 6.30pm to 8pm Monday to Friday and 8am to 8pm weekends and bank holidays (including Christmas day, Boxing Day and New Year's Day), which means it's easier for you to get an appointment at a time that suits you.

 

If there are no available appointments at our practice or if the practice is closed, call direct on 03000 333 666 between 8am to 8pm for more information about using the hubs and get help with booking an appointment.

 

Authorised clinicians only, such as a GP or practice nurse, will have access to view your medical records. The clinician will not be able to amend your medical records but will send a summary of the consultation and treatment provided to your registered GP. Your medical information will be treated with the strictest of confidence.


Your medical records will only be shared between your practice and the hub if you have not actively opted out of data sharing. If you don't want your medical records to be viewed by any other healthcare professional other than your GP or other GPs at your GP practice, then you have the right to opt out of having your medical record shared with other healthcare providers. Ask for further details at your GP practice.

 

Further details about the Enfield Primary Care Access Hubs can be found on this link.

 

 

Urgent Care Centre

 

Chase Farm Hospital

Opens everyday of the year 8am-10pm.

Main switchboard : 0845 111 4000

 

 

NHS 111 service

 

Call 111 when it's less urgent than 999

 

NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

 

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

 

 

When to use it

 

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

 

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way.

 

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

 

 

How does it work?

 

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.

 

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

 

If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.

 

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.

 

 

Extreme Emergencies


In cases of extreme urgency, eg suspected heart attacks, severe shortness of breath, acute abdominal pains or suspected broken bones, you may be advised by the doctors to call an ambulance or go directly to a casualty department.

For such emergencies it is quite appropriate to dial 999.
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